Help:
 
For those needing help with their order or have any questions, feel free to shoot us an email or phone call!
 
Email:
Westsideskateshopflorida@gmail.com
*Emails will be responded to as soon as possible.
 
Phone:
727-939-2308
*Phone calls are taken during shop hours. 
 
Terms and Conditions:
 
Shipping:
 
We ship your order via UPS or USPS depending on the order destination. Orders that are being shipping to a different address must be verified by having the customer email a photo of a drivers license as well as the card being used for the transaction. Failure to do so will result in a refunded order. We ship orders out as early as possible. Customer usually receives the order within a week. Please contact us in regards of International shipping.
 
Exchanges and returns:
 
Returns and exchanges are accepted within 30 days of your order as long as the items are still in brand new condition with all packaging. All decks that are set-up or gripped upon request of the customer are not eligible for return or exchange. Shipping costs are your responsibility unless we made a mistake with your order. In that case, we pay for all shipping costs, including reimbursing you for your return shipping costs. If you're making an exchange, we need credit card info for return shipping. Please reply to this email with any questions.
 
• Shoes: Must be returned in their original packaging in brand new condition.
• Clothing: All clothing items must have the original tags still attached. Items must be clean and unwashed.Skateboards and Components must be un-gripped and in new condition. Manufacture defects vary per case.
 
Nike SB premium product: shoes, shirts, ect.:
 
• No returns or exchanges may be made for any specialty or limited products. Examples include Nike SB QuickStrike releases.
 
Privacy:
 
We never sell or give out any information used to process your order. We collect just enough information from you to send an order out. When you order from us, you get one email confirming the order. All the information we gather from you is used for the sole purpose of ensuring the accuracy of your purchase. We never sell, share or compromise the safety of your information. All financial information is encoded and transferred using SSL connections to ensure the security of your information.
 
Privacy Policy:
 
All the information we gather from you is used for the sole purpose of ensuring the accuracy of your purchase. We never sell, share or compromise the safety of your information. All financial information is encoded and transferred using SSL connections to ensure the security of your information.
 
Personal Information: 
 
We do not sell or share any of your personal information. It is collected solely for purposes of shipping your order to you. We do not store any credit card information on our servers. 
 
Cookies:
 
We collect non-personal information about your use of our site, directly and through the use of cookies. Cookies are small computer files that we transfer to your computer’s hard drive that allow us to know how often someone uses our site. This information helps us to serve registered users and also allows us to statistically monitor how many people are using our site and for what purpose. Cookies cannot retrieve personal information from your computer.
 
Security:
 
Our online ordering system uses industry standard SSL security encryption. Your information is transmitted using encryption. We reveal only the last four digits of your credit card number order confirmation. We do transmit the entire credit card number to the appropriate credit card company for processing but is never stored in our database. Customers with non-matching information will be contacted asap. Online orders with non-matching billing and shipping addresses will need to verify themselves. Failure to do so will result in a refund.
 
Please call us during store hours if you have any further questions. 
 
-Thank you for your support!